FAQs

We accept all major payment methods, including Visa, MasterCard, American Express, Discover, PayPal, and Shop Pay. We also support Apple Pay, Google Pay, and other secure checkout options for your convenience.

We offer a 30-day return policy. Items must be unused, in original packaging, and with proof of purchase. To start a return, email us at info@lirah.store. Once approved, we’ll send return instructions and a shipping label.

Yes, but only if your order hasn’t been processed yet. Please contact us at info@lirah.store as soon as possible. Once the order is shipped, we can no longer make changes or cancellations.

Yes! We carefully select products that are safe and suitable for pets of all breeds, sizes, and life stages.

Absolutely — we stock a range of eco-friendly toys and accessories made from sustainable materials.

Currently, we only ship within the United States, but we're working on expanding soon!

Standard U.S. shipping typically takes 3–7 business days. Expedited options are available at checkout.